Terms & Conditions

Terms of Use

  1. The domain name "GroceryBasket.pk" (hereinafter referred to as "Website"). Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with GroceryBasket.pk and these terms and conditions including the policies constitute your binding obligations, with GroceryBasket.pk . For the purpose of these Terms of Use, wherever the context so requires "You", Your or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. The users are required to register on our website to purchase without registering on the Website. The term "We", "Us", "Our" shall mean "GroceryBasket.pk".
  2. When You use any of the services provided by Us through the Website, including, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by GroceryBasket's Policies (including but not limited to Privacy Policy) as amended from time to time.

  3. Use of the Website is available only to persons who can form legally binding contracts under Pakistan Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Pakistan Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. GroceryBasket.pk reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to GroceryBasket.pk's notice or if it is discovered that you are ineligible to use the website.

  4. It is Your responsibility to keep your account credentials safe. You shall be responsible for all activities that occur under your login ID and Password.

  5. When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

  6. Data collected through forms become property of GroceryBasket.pk and they hold the right to use it. The information submitted by the Users may be used to send promotional emails or in case of addition to the GroceryBasket.pk Website.

  7. The product images on the website for any product is for representation purposes only. The actual product may vary in terms of appearance, packaging etc. The product images and description provided on the website are on “as is” basis and without warranties of any kind expressed or implied. All information is believed to be accurate but is not guaranteed and subject to change.

  8. This Website, all the materials, products and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, GroceryBasket.pk does not warrant that: • This Website will be constantly available, or available at all; or The information on this Website is complete, true, accurate or non-misleading.

  9. GroceryBasket will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. GroceryBasket does not warrant that this site, information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

  10. The Website reserves the right to terminate all the clauses of the Terms of Use without any prior notice. Following this termination, GroceryBasket also holds the right to revoke the access to your account (User ID and password) which had been issued by our website and should not be able to use our Website from thereon.

  11. The prices mentioned on the website are the prices of the individual partner store. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities prices do change on a daily basis. The price listed for any item on the website is subject to change at the time of delivery. Any such change shall be communicated to the customer before delivery & shall be processed only if the customer approves the new price of the item. You agree to pay as per the order invoice plus government taxes as applicable.

  12. The website may have some promotional offers running for some products. The promotions can be availed till the stock of the promotional product lasts. GroceryBasket  shall not be liable for the availability of stock of the product under promotional offers.

  13. Quantities offered during the campaign shall be capped as per management discretion. Fair usage Policy shall be applied on quantity.

  14. Campaigns are for end consumers, management reserves the right to cancel orders that are intended for commercial use and/or bulk buying during promotions

  15. Currently, GroceryBasket provides Cash-On-Delivery method of payment only. By using the website & placing the order, You agree to pay against your order as per the order invoice in cash to the delivery person.

  16. All deliveries made as per your orders placed shall be subject to delivery charges as applicable by & defined under the Partner store’s delivery policy & charges. Each Partner store has their own schedule of charges for delivery. GroceryBasket reserves the right to change the delivery charges from time to time and any such change shall be posted on our website. Delivery will be made to the address specified by You on the order form. If you are not at home or unavailable when we reach, we will schedule a re-delivery for you at an additional cost.

  17. GroceryBasket holds the right to cancel your order in case a discrepancy is reported any time. You shall receive a confirmation call from GroceryBasket's Customer Service department and you be asked to provide further information in case of ambiguity.

  18. You using and transacting on this site you agree to comply by all the applicable laws and its amendments including but not limited to laws in force in Pakistan and the rules made there under.

  19. Part of the website may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the website complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

  20. To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless GroceryBasket, its affiliates, officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Website; (ii) your actions or inactions or violation of any term of this Agreement; (iii) your violation of any third party right, including without limitation any copyright, proprietary, or privacy right. The indemnification obligation contained herein shall survive the Terms of Use and your use of the Website.

  21. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

  22. Please contact us for any questions or regarding this Website at I[email protected]